Privacy Policy

Nisoar Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information on our website in compliance with Kenya's Data Protection Act, 2019

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Information Collected

We collect personal data you voluntarily provide, such as name, email, phone number, and business details when you contact us via forms or correspondence. Website usage data, including IP address and cookies, may also be gathered to improve services. As a maritime and logistics firm operating in Kenya and regionally, we process data related to shipping inquiries, vessel agency, and client services​

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How We Use Data

Personal information enables us to respond to inquiries, provide shipping agency and logistics services, send updates, and fulfill contractual obligations. Data supports internal operations, compliance with maritime regulations, and service enhancements like husbandry and P&I claims handling. We do not use data for marketing without consent.

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Data Sharing and Disclosure

We share data only with trusted service providers for operations (e.g., payment processors, IT maintenance) under strict agreements. Disclosure occurs for legal compliance, court orders, or to protect rights/safety, and in business transfers like mergers. No data is transferred outside Kenya without adequate safeguards or consent.

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Your Rights

Under Kenyan law, you can access, correct, delete, or object to processing of your data; withdraw consent; and request portability. Contact us to exercise rights; we respond within reasonable timelines. Complaints can be lodged with Kenya's Office of the Data Protection Commissioner.​

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Security and Cookies

Data is secured using industry standards, including encryption and access controls. Cookies track site usage anonymously; disable via browser settings but this may limit functionality. We retain data only as needed for purposes or legal requirements.

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Policy Updates and Contact

This policy updates periodically; continued use implies acceptance. Review for changes. Questions? Email info@nisomargroup.com or write to Nisomar Group, Mombasa, Kenya. Effective January 2026.

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